Cookie Policy
Cookies are small files created by the websites you visit and saved on your computer through your browser. These files contain information used to identify who is visiting the page, either to personalize the experience according to your profile or to make it easier to navigate multiple pages within the same site.
Such information helps you browse various websites on the internet without having to constantly configure basic items, such as your preferred language, for example.
The content of this Cookie Policy and of our Privacy Policy is subject to continuous improvement and may be modified at any time, provided there is no legal restriction to do so. It is your responsibility to check them periodically.
Last updated: December 21, 2022
1 – Session Cookies: These are temporary cookies that last only while your browser is open and accessing the internet. As soon as you close the browser, they disappear. They are stored in the browser’s temporary memory and vanish when you close the browser. And, after all, do they collect our information as users? No, they typically perform a generic identification that does not collect users’ personal data.
2 – Persistent Cookies: Unlike session cookies, these are recorded! They collect user identification, internet browsing behavior, and preferences on specific websites. Even when you close the browser, they remain saved on your computer’s hard drive until they expire on their own or you delete them (below, we explain how you can delete them).
3 – Necessary/Required Cookies: The minimum needed to open our page and allow you to browse and access the basic functionalities of our website.
4 – Analytical Cookies: You know those statistics that help us continually improve our website’s performance and your experience here? After all, there is nothing worse than a slow page or a feature full of errors… who hasn’t been there? That is why analytical cookies help us collect and analyze these statistics, allowing us to know which pages you accessed and how many times.
5 – Third-Party Cookies: These are created by other websites and contain images and advertisements. You easily come across this type of content on many pages across the internet.
6 – Functionality Cookies: Imagine having to select your preferences on our site every single time? To save you the effort, our functionality cookie keeps your preferences saved so you do not have to inform us of them every time you visit our page.
7 – Advertising Cookies: Their purpose, as the name implies, is to collect information in order to present you with advertisements and personalize the content displayed to you.
Am I being followed? Malicious Cookies: These cookies can be used to store and track your online activity. They monitor your browsing habits over time to build your profile based on your interests. Once that profile becomes detailed enough, there is a chance that your information may be sold to advertising companies to send you personalized ads.
| Cookie | Domain | Description |
|---|---|---|
| Elementor | .genyo.com.br | This cookie allows the website owner to implement or change the website content in real time. |
| _ga _ga_4875TWJTLH |
.genyo.com.br | The main cookie used by Google Analytics; it calculates visitor, session, and campaign data and also tracks website usage for the site analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _fbp | .genyo.com.br | The cookie used by Facebook to distinguish and track unique visitors to the website. |
| __cf_bm | .radar.cloudflare.com | This cookie is set by Cloudflare and used to support Cloudflare Bot Management. |
| mautic_focus_* | .genyo.com.br | This cookie is used by Mautic to automate marketing. |
| wbot.chat-sessionid | .genyo.com.br | Website chat window for customer service. |
| _grecaptcha rc::c rc::b rc::a |
.genyo.com.br | Provides spam protection. |
Except for the mandatory cookie, which is the minimum required to open our page, you may disable all others on our Cookie Management page and authorize only those you wish.
You may object to the recording of cookies by the website by simply disabling this option in your own browser or device.
Disabling cookies, however, may affect the availability of some tools and functionalities of the website, compromising its proper and expected operation. Another possible consequence is the removal of user preferences that may have been saved, impairing your experience.
If you use different devices to access our website (computer, smartphone, tablet, etc.), you must ensure that the browser on each device is adjusted to meet your cookie preferences.
In most browsers, when you press “Ctrl+Shift+Del,” options are presented to clear various browser data, including your cookies. If the cookies option is not checked, simply select it and click delete.
Should you have any questions about how to delete cookies, below are instructions for performing these procedures in the main browsers currently in use:
1.Chrome
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=pt
4. Internet Explorer
https://support.microsoft.com/pt-br/topic/excluir-e-gerenciar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
5. Opera
https://help.opera.com/en/latest/web-preferences/
6. Safari
https://support.apple.com/pt-br/guide/safari/sfri11471/mac
7. Brave
https://support.brave.com/hc/en-us/articles/360050634931-How-Do-I-Manage-Cookies-In-Brave-
International Users and Cross-Border Data Transfers
Genyo is a Brazilian company, and our website is hosted and managed primarily under Brazilian law (LGPD — Law No. 13.709/2018). However, some of the cookies described above are provided by third-party services located outside Brazil, including Google (United States), Meta/Facebook (United States), and Cloudflare (United States). By accepting these cookies, you acknowledge that the related data may be processed by such providers in jurisdictions other than Brazil, in accordance with their own privacy policies.
If you are accessing our website from outside Brazil, you may have additional rights regarding cookies and online tracking under your local law, such as the General Data Protection Regulation (GDPR) and the ePrivacy Directive (European Union and United Kingdom), the California Consumer Privacy Act (CCPA/CPRA) for California residents, or the Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian residents. To exercise any of these rights or to obtain further information about how cookies are managed in your jurisdiction, please contact us at [email protected].
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